Frequently Asked Questions
Here you will probably Not find 'The Answers to the Ultimate Questions of Life, the Universe, and Everything'. But we tried to show customer empathy and figure out what You really want to know. If we weren't successful enough in this, we would feel very happy if you get in touch with us anytime by using the contact formular very below.
Is the offer really free?
Absolutely. We are happy to share our knowledge with others and hope that it will be useful for you. Keep us in mind if you ever have any questions about Smart-Detailing, Digital Vehicle-Handovers and Process-Management!
How long does it take to learn Digital-Smart Detailing?
It will take you between 20 minutes and 2 hours. (... we observed the ladies are frequently faster.)
Do I need special, expensive equipment?
Not at all. We keep a keen eye on your budget. All you need is just an iPad (tablet PC by Apple). See list of devices
Is a consultation already chargeable?
No, of course not. The goal of our first call or video meeting is to discover your challenges and how Digital-Smart-Detailing could make your profession easier.
Do I have to travel to a training course?
Nope. The training will be accomplished by a personal video meeting.
Which language do I have to speak?
Digital-Smart-Detailing is multilingual - each user can change the language at any time during the process! - English, German, French and Polish are currently available. - So, while your collegue is switched on English, you can work at the same time in Polish. The result: Workers who do not speak the same language can still work together. -- We are also working on other languages, including Arabic. -- Coming soon.
Can I even manage the implementation of Digital-Smart-Detailing with my knowledge or know-how?
Digital-Smart-Detailing is Kinderleicht. It is smart but easy. It does NOT require special knowledge or qualification. (Actually we tested it successfully with eight years olds)
How much of my own time do I have to invest to get started with Digital-Smart Detailing?
Not that much. Assume about two hours.
What if I'm working with the software and I don't get it or have questions?
You may wander, but you won't get lost. You will never be alone. Our Customer Success Management will be available to support you.
I am afraid of 'Digitization' ... and what happens there anyway (...do strangers then know my business)?
Don't worry. Though Digitization seems to be a huge word, it is actually something like a pencil and a calculator. It is just a tool to enhance your abilities. Your Data will be processed and stored in a secure Cloud all in compliance with the European Data Protection Regulation GDPR. Only just in case you need support or assistance, one of our Customer Success Managers can check business processes and data together with you.
Do I have to do intensive preparatory work first before such software makes sense at all?
No, that's not necessary. You can start right away. Digital-Smart-Detailing naturally maps your processes and mirrors your data. This gives you from now on the ability to make more informed decisions and streamline your processes to save money and time.
Will I manage the implementation within a certain period of time (...are there deadlines)?
No deadlines! - Digital-Smart-Detailing is designed to fit naturally in your mind and your behavior. So, it is pretty easy to understand and to apply. No stress - just fun.
Can I get the same results without Digital-Smart-Detailing?
We would be happy for you. But... No. Digital-Smart-Detailing cuts in where your brain frequently lets you down. So, switch from brain to Cloud and enhance yourself to boldly do things you've never done before.
Do I have to pay extra for the installation / setup?
Yes. We charge an onboarding fee which includes the set up for your account and your training for Digital-Smart-Detailing. It depends on your chosen pricing-plan. Please refer to our Pricing Page.
Can I get a Free Demo of Digital-Smart-Detailing before I purchase it?
Of course. Our goal is to show you how easy Digital-Smart-Detailing works. We will show this to you in a video meeting. This will be for free.
How do I request a demo?
Very simple. Just click at one of the buttons below - either to contact us or to request a free demo.
What is 'The Answer to the Ultimate Question of Life, the Universe, and Everything?'
It is 42